Frequently Asked Questions
Everything you need to know about shopping with Boutique AJA
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on the destination.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Which payment methods do you accept?
Boutique AJA accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for advice.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.
Are your garments ethically sourced?
Yes, Boutique AJA is committed to sustainable fashion. We partner with manufacturers who adhere to fair labor practices and prioritize eco-friendly materials whenever possible.